Policies
Privacy policy
How we collect, use, and protect your personal data.
Who we are
Jelymax (“we”, “us”) operates this online store. For privacy questions, email contact@jelymax.com.
Data we collect
Depending on how you use the site, we may collect:
- Identity & contact — name, email, phone, shipping and billing address
- Order data — products purchased, amounts, payment status (card details are handled by our payment providers; we do not store full card numbers)
- Account data — if you create an account, login and order history
- Technical data — IP address, browser type, device, pages visited, and similar analytics
- Messages — content you send via contact forms or email
Why we use your data
- To process and deliver orders, and send tracking updates
- To reply to support requests
- To improve the storefront and prevent fraud or abuse
- To send transactional emails (order confirmation, shipping)
- Where allowed, to send marketing only if you opted in — you can unsubscribe anytime
Sharing
We share data only with trusted partners who help us operate: Shopify (commerce), payment processors, carriers, email providers, and analytics tools. We do not sell your personal information.
Retention
We keep order and account records as long as needed for legal, tax, and warranty purposes, then delete or anonymize them when no longer required.
Your rights
Depending on your location, you may request access, correction, deletion, or restriction of your data, and object to certain processing. Contact contact@jelymax.com — we respond within a reasonable time.
Cookies
We use cookies and similar technologies for essential store functions (cart, checkout, security) and, where applicable, analytics. You can control cookies in your browser settings; blocking essential cookies may affect checkout.
Updates
We may update this policy from time to time. The latest version is always published on this page.